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Showing posts from February, 2019

What You Need to Know About Data Recovery

Data recovery is one of the biggest worries most PC users face. Most people will encounter a situation at some point where they find themselves no longer able to access data they need. Fortunately in many situations there are ways to access your data, and at Phone Medics Plus we can help you get your data back. Unfortunately, data recovery can be a little tricky, and the amount of data you can get back depends on what is preventing you from accessing your data. For example, if your computer isn’t booting, there could be a problem with the motherboard, the RAM, a corrupted file that Windows needs in order to boot, or some other issue. In that sort of situation, your data is intact on your hard drive and all we need to do is access it. That can be done by repairing the issue that’s keeping the computer from booting, or it can be done by removing the drive and plugging it into another computer. Sometimes, however, the issue is that the files you want to access have been deleted. Fo

How to Avoid Phone Scams

Here at Phone Medics Plus, we’re not just committed to repairing your phone or PC when something goes wrong. We want to help you keep your devices running smoothly and keep yourself safe from some of the technology-based threats out there. In our last post, we gave you some tools for identifying email-based phishing scams . Today we’re going to talk about ways to recognize the same kind of scam when it comes via phone call instead of email. Phone scams generally follow the same basic script as phishing via email: a scammer claiming to be from a trusted organization contacts you and says there’s a problem, then tricks you into surrendering sensitive information. The most common format for phishing phone calls is the tech support scam. In the tech support scam, the scammer claims to work for a company like Microsoft or Apple. They tell you that they’ve detected a problem with your computer, and try to convince you to give them remote access to your system so they can "fix"

How to Spot a Phishing Email

At Phone Medics Plus, we’re committed to helping you keep yourself safe as you experience all the awesome things the internet has to offer. In previous posts we’ve talked about how to avoid getting malware  and what to do if you think your computer has become infected . Today we’re going to change gears a little and talk about a threat that doesn’t typically attack your computer directly, but uses your computer as a platform for scamming you: phishing. Not that kind of fishing. What is Phishing? Phishing is social engineering scam that tries to trick you into surrendering sensitive information. With a typical phishing scam you receive a legitimate-looking email that appears to be from your bank, your credit card company, PayPal, etc. The message claims there’s a problem with your account, and provides you a link so you can sign in and fix it. But when you click the link, it doesn’t take you to your bank or credit card company’s actual website. Instead it takes you to a fake

The iPhone 6 Plus Touch Disease - What You Need to Know

At Phone Medics Plus, people come to us for help with lots of different problems with their phones. There are a few problems, though, that we see pretty regularly. One of them is the so-called “Touch Disease” that afflicts the iPhone 6 Plus. The touch IC chips are outlined in red. In August of 2015, reports of an increasingly common problem with the iPhone 6 Plus began to hit the internet. Users were seeing a flickering gray bar at the top of their iPhone 6 Plus screens, and their screens were not responding to touch input. For some users, that meant that multi-touch features - like pinch-to-zoom - were not working. For others, their touchscreen stopped responding completely. The problem was nicknamed the “touch disease” on the internet, and as with the infamous “Bendgate” controversy, where the iPhone 6 Plus frame was bending in users’ pockets, the touch disease appeared to be a flaw in the design of the device. The two touch IC chips - the chips that control the to