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Showing posts from February, 2019

How to Spot a Phishing Email

At Phone Medics Plus, we’re committed to helping you keep yourself safe as you experience all the awesome things the internet has to offer. In previous posts we’ve talked about how to avoid getting malware and what to do if you think your computer has become infected. Today we’re going to change gears a little and talk about a threat that doesn’t typically attack your computer directly, but uses your computer as a platform for scamming you: phishing.

What is Phishing? Phishing is social engineering scam that tries to trick you into surrendering sensitive information. With a typical phishing scam you receive a legitimate-looking email that appears to be from your bank, your credit card company, PayPal, etc. The message claims there’s a problem with your account, and provides you a link so you can sign in and fix it. But when you click the link, it doesn’t take you to your bank or credit card company’s actual website. Instead it takes you to a fake website designed to look like the real …

The iPhone 6 Plus Touch Disease - What You Need to Know

At Phone Medics Plus, people come to us for help with lots of different problems with their phones. There are a few problems, though, that we see pretty regularly. One of them is the so-called “Touch Disease” that afflicts the iPhone 6 Plus.

In August of 2015, reports of an increasingly common problem with the iPhone 6 Plus began to hit the internet. Users were seeing a flickering gray bar at the top of their iPhone 6 Plus screens, and their screens were not responding to touch input. For some users, that meant that multi-touch features - like pinch-to-zoom - were not working. For others, their touchscreen stopped responding completely.

The problem was nicknamed the “touch disease” on the internet, and as with the infamous “Bendgate” controversy, where the iPhone 6 Plus frame was bending in users’ pockets, the touch disease appeared to be a flaw in the design of the device. The two touch IC chips - the chips that control the touchscreen - were not sufficiently reinforced, so as the …