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New Feature: Check Your Repair Status Online!

At Phone Medics Plus, we strive to be as open and transparent as possible when handling your repair. When you leave your phone, tablet, or computer with us, we want you to know that it's in good hands.

With that in mind, we've recently added a new feature to our website: a customer portal. If you're curious about how your repair is going, you can login and see where we are in the process. To access the customer portal, just head on over to our website and click the link at the top that says Customer Portal. This link will take you to the login page, where you'll enter your ticket number and last name. There you can see the status of your current ticket, along with invoices for previous work we've done for you.

At Phone Medics Plus we're always looking for ways to improve our service. That's why we recently added a way to book appointments online. It's also why we've added our new Customer Portal feature. Our goal is to perform quality work in a time…
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Phone Medics Plus Partners with Brevard Humane Society

In our last post, we talked about Phone Medics Plus’s recycling program for used cell phones and other personal electronics. We also mentioned that as part of that program, all proceeds from our sale of recyclable material will be donated to the Brevard Humane Society. We that in mind, we wanted to shine a spotlight on the Brevard Humane Society, and tell you a little bit more about who they are and what they do.

The Brevard Humane Society is the oldest animal welfare organization in Brevard County. It was founded in 1952 to promote humane treatment of animals and to care for the homeless animals of Brevard County. A “no kill for space” shelter, Brevard Humane Society does not euthanize animals just to free up cage space. Instead, they seek to create a “no kill community” by offering programs that promote care for animals, the adoption of homeless animals, and raising community awareness on the importance of spaying and neutering pets.

To help achieve that goal, the Brevard Humane Soc…

Phone Medics Plus Accepts Cell Phones for Recycling

At Phone Medics Plus we are committed to doing our part to care for our environment and help our community. That’s why we accept your used personal electronics for recycling.

As technology becomes a bigger part of our lives, it unfortunately also becomes a bigger portion of our garbage. Electronic waste, or “e-waste,” is the fastest growing form of waste in the nation. Millions of tons of e-waste go into landfills every year. Cell phones are a major component of this waste. The average cell phone is used for 18 months or less, and an estimated 140 million cell phones are thrown away every year. Not only does this waste take up an enormous amount of space in our landfills, it also represents a significant environmental threat. Many of the materials and components that are in your cell phone can be harmful to the environment. Phone in landfills can leak chemicals like cadmium, lithium, nickel, beryllium, and even arsenic into our soil and groundwater, where they present a hazard to plan…

Book Appointments Online!

At Phone Medics Plus, we pride ourselves on being as accessible to our customers as possible. We work hard to make your repair experience as smooth as possible, and to make sure you have a variety of ways to get in touch with us and bring us your device when it’s convenient for you. Our customers can simply walk in, or you can contact us via phone, Facebook Messenger, or the contact form on our website to ask questions, request quotes and schedule appointments.
As of this week, we’ve added a new way for you to schedule your repair: online appointment booking. When you visit our website, you’ll see that we’ve added a new “Book an Appointment” option to the links along the top of the page. When you click that link, you’ll be taken to our appointment booking page. Simply click on the time that works best for you. You'll be asked for your name, email address, and phone number, then after you click Next, you'll be asked for a brief description of the issue you're having with yo…

Phone Medics Plus Accepts Donations For Family Promise Of Brevard

Phone Medics Plus is proud to partner with Family Promise of Brevard to help families in need in our community. We accept donations of used cell phones and late model laptops and PCs for those who are facing the challenge of homelessness in Brevard County.

Homelessness brings many challenges, especially for families. A period of homelessness is one of the most difficult times in any family’s life. It is a time of fear and uncertainty, and escaping it can be extremely difficult. A cell phone or PC is a simple but powerful tool for navigating this difficult time. By donating your phone or late model laptop to Family Promise of Brevard, you’re providing families in need a lifeline to vital resources that can help them escape homelessness. With your used phone or PC, a family in need can search for jobs, search for housing, stay connected to their social support network, and have access to numerous other resources.

Family Promise of Brevard was established in Palm Bay in 2007 as one of 21…

Phone Medics Plus Makes House Calls!

At Phone Medics Plus, we pride ourselves on providing our customers the best service at an affordable price. We also strive to make your repair process as smooth and convenient as possible. That’s why we recently began offering our customers house calls for certain computer and home entertainment services.
At Phone Medics Plus, we know that it isn’t always easy to get your electronics to us for repair. Sure, a phone, tablet, or laptop can just be dropped off at our facility, but other things are harder to bring in. Desktop computers are bulky, and sometimes unhooking them and loading them into your car can be difficult. And some things aren’t really portable at all. If you’re having problems with your home wireless network or connecting a set-top box like a Roku, Apple TV, Chromecast, or FireTV to your television, then coming to our facility isn’t really an option.

That’s where our house call service comes in. For a reasonable hourly fee, our experienced technicians will come to your ho…

How to Leave Us a Review

At Phone Medics Plus we hold customer service and transparency at the core of our company's culture and we appreciate when our customers let us know that we are achieving our mission successfully, and when they tell others about their experiences with us. Word of mouth has always been the best kind of advertising, and living in the age of the internet means that your word of mouth can reach a much wider audience than it once could. That’s why we want to share with you some of the best ways you can leave us a review online.

Google The first and best way to leave us a review online is Google. If you look for us on Google Maps, you’ll find our address, phone number, and business hours. If you scroll down a bit, you can see our average review rating, read reviews, and leave us a rating and a review of your own.

Facebook The second way to leave us a review is on our Facebook page. From our Facebook page, you can see reviews from other customers and leave your own. What’s more, if you l…