We have an open floor plan. Just standing in the doorway, you can see nearly the entire shop. What you may not realize is that this is pretty unique in the repair industry. When you take your phone, tablet, or computer to most other repair shops, they take it away into the back to fix it. At Phone Medics Plus, we prefer to do everything out in the open.
Well, it’s pretty simple: we believe that it’s the best way to serve our customers. When you can watch the work that’s being done on your device, you can feel more confident that our repair technicians are showing the utmost respect for your device and for your privacy. We also believe that by doing our repair work out in the open, we can provide our customers with peace of mind throughout the repair process.
It’s human nature to want to see and understand what’s going on, especially in a stressful situation like when your phone isn’t working. Our open workspace allows you to see what we’re doing to your device, and makes us accessible to you throughout the repair process, so you’re never stuck in a waiting area wondering how things are going. This has the added benefit of giving you a look at the amount of work that goes into repairing your device, so that you can be confident that you’re paying an appropriate price for the work that we do on your device.
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